FAQ

Champagne Toast

Here are some  questions you would want to know and ask before hiring the right photographer!

Q: What’s your history and experience with wedding photography?
A: I, Susan Shek have been photographing weddings for over 14 years. It all started when I fell in love with my late father’s vintage Polaroid cameras and 35mm film cameras. After college, I decided to start taking portraits of people for study, and then I went on to photographing some famous DJs like Tiesto. My recognition gained some attention from a good friend who chose me to document their wedding day.  From that very first wedding, I was drawn to the romance, the story, and everything wedding related. It led me to a full-time passion and career in Wedding Photography.

Q: What type of cameras do you and your studio use?
A: I was trained for many years on full frame Nikon DSLR Camera bodies, while my studio is trained with Canon Full Frame DSLR cameras. My team and I also use Sony mirrorless cameras in our collection, as well as a wide range of different native lenses, off camera flashes, and studio strobes like Profoto when required.

Q: How many images will I receive from my wedding?
A: We deliver around 1500+ photographs and we believe in quality over quantity. We love capturing as many details and highlights of your day. We shoot in RAW and deliver high-resolution JPGs at the final production. These will be memories that you will cherish forever.

Q: Does your company provide videography services?
A: We also provide videography as well as cinematography services. We will fully edit the footage so that we can provide you a professionally crafted Wedding Video.  We will also provide the unedited footage for your use.

Q: Have you worked at my venue before?
A: We get this question a lot and are happy to answer. We shoot at a lot of venues across New York City, the Tri-State area, and beyond. If we have not worked at your venue before, we will do our research and schedule a walk-through with your venue.  The goal is to get familiarized with the venue before your big day.  We will scout locations inside and around your venue, in order to find the best light and settings.

Q. What if it rains on my wedding day and I do not know what to do?
A: My team and I  have worked in all different conditions, including both hurricanes and power outages. We always have a backup plan. For example, I worked a wedding where Hurricane Sandy had just torn through the city and caused a massive blackout.  I was still able to help the couple craft an alternative plan with floodlights and backup generators.  Umbrellas can be used too, which had a stylized effect to the photos. No matter the weather, we always have a backup plan in line for you!

Q: What happens if you’re a sick? Do you have backup photographers?
A: Rarely happens, but if it does, My partner who I work  with 99 percent of the time, and also a team of vetted associates that can second shoot.

Q: Do you offer destination weddings?
A: We have photographed weddings in Australia, Hong Kong, Greece, Minnesota, Chicago, Hawaii, and the United Kingdom. I even helped plan a destination wedding in Mykonos, Greece, this past July which turned out to be a huge success!  We love to travel, so we are ready and willing to tag along and give you the best experience!

Q: Who will be photographing my wedding?
A: I pride myself on offering the very best for all of my couples.  While most of the photography packages offered are guaranteed that I will photograph your wedding, there are packages that would involveMy highly professional and talented partner, and/or associates, to photograph your wedding. Regardless, I handle all the office work, communication, and editing of all the weddings so I can relive your memories and edit the best moments of your life.

Q: We have downtime during my wedding. Do you charge for it?
A: We do include this in our full day packages, especially since it’s difficult for us to take breaks on your wedding day.  Even if we take a break during anytime downtime and come back for the second portion of your wedding day, we are always working (backing up images, editing, culling).

Q: How long does it take for an album or albums to be produced?
A: Production times vary, but usually within 4-6 weeks from the time you select your images.  You will receive two layout change approvals before it goes to print.

Q: How many photos can we put in an album?
A: We recommend that you select about 40-50 photos.  I will organize the entire layout of your selected photos and will place them in chronological order.  Each album amounts to each page being about a quarter inch thick.

Q: Do you keep a backup of our images?
A: We do keep a backup of all your pictures on our external G-Drives and an online cloud-based storage site.  We will host photos on our website up to a year for you.

Q: Do you have liability insurance for our wedding?
A: Yes we have full coverage of our photography, videography and photo booth.  We will provide documentation to your venue about a month before your wedding day.

Q: We would love to meet with you at your studio, but we are very busy or live out of town.  What should we do?
A: I would love to Facetime, Skype or chat over the phone.  This is the perfect opportunity discuss details, questions, and your wedding date availablity.

Q: Can you meet us in the middle regarding pricing and budget for our wedding day?
A: Don’t let budget and pricing steer you away from booking one of the top wedding photographers in New York. We are happy to work with you on your budget as long as it’s within reason. We also have many top-vetted photography associates that work with a variety of budgets.  No need to price shop and get overwhelmed with the hundreds of photographers/videographers out there.

Q: We are very shy, uncomfortable in front of a camera. How can you help us?
A: I get this concern 90% of the time, and I really do help you feel and look your best in front of my camera. I love to help guide you and warm you up just by having a normal conversation about something to relate to your personalities, and get your mind off of the worries of how you will look and help you act natural like how you two would be with each other if no one else is around. The captures we get really show your best! I highly recommend our complimentary engagement shoot to get you prepared and ready for your wedding day.